Frequently Asked Questions
Your ultimate guide to a seamless stay awaits.
What time is check in?
Check-in is from 2.00pm, If you require to check-in earlier please call our friendly team to organise. Early check-in are subject to availability.
What time is check out?
Check-out is from 10.00am. If you require a late check-out please contact our friendly team. There will be an additional charge and it is subject to availability.
Do you have food available?
We do not have an on site restaurant; however, essential supplies are available for purchase from the reception during reception hours.
Do you have BBQ Facilities?
We offer onsite BBQs within our camping grounds available for guest use.
Do you accept cash payments?
Yes we do accept cash payments but require a $200 cash deposit at reception which is returned on check-out.
What card types do you accept?
MasterCard, Visa & AMEX, these cards are available at a 1.1% surcharge for all transactions. We do not charge a surcharge on debit cards.
Is smoking allowed?
Smoking is not allowed within the campground and in rooms.
Is onsite parking available?
Yes, we have complimentary undercover parking for our guests.
Are pets allowed in the property?
As we are located within a National Park, pets are not acceptable on the premises.
Are there accessible rooms available?
Yes, we have wheelchair accessible rooms available.